Information We Collect

Pride Excavating may collect personal information that you voluntarily provide when you contact us, submit a website form, request an estimate, inquire about our services, schedule an appointment, or communicate with us by phone, email, text message, or other available communication methods.

Information we may collect includes:

Your name
Telephone or mobile phone number
Email address
Property or project address
Information about the services or project you are requesting
Appointment or scheduling information
Information included in messages or other communications you send to us

How We Collect Your Information

Personal information may be collected when you voluntarily provide it to Pride Excavating through our website, including through contact, estimate, or inquiry forms.

We may also collect information when you communicate directly with us by telephone, email, SMS text message, or other communication methods.

Certain technical information may also be collected automatically when you visit our website through cookies, analytics technologies, server logs, and similar technologies.

How We Use Your Information

Information collected through our website or other communications may be used to:

Respond to questions and service inquiries
Provide information about requested services
Prepare and communicate regarding estimates
Schedule and confirm appointments
Communicate regarding active or potential projects
Provide project or service updates
Provide customer support
Follow up regarding services you requested
Operate, maintain, and improve our website and business

We may use your contact information to communicate important service-related information connected with your inquiry, requested services, appointment, project, or customer relationship with Pride Excavating.

SMS and Mobile Information

If you provide your mobile telephone number and affirmatively consent to receive SMS messages from Pride Excavating, your number may be used to send messages related to inquiries, estimates, scheduling, appointments, project communications, customer service, and other communications associated with services you requested.

Providing a mobile telephone number by itself does not constitute consent to receive SMS messages. When SMS consent is offered through a website form, you may choose whether to select the SMS consent checkbox.

SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Consent to receive SMS messages is not a condition of purchasing products or services from Pride Excavating.

For additional information regarding our SMS communications, including message frequency, message and data rates, opt-out instructions, and support, please review our SMS Terms of Service.

How Information May Be Shared

Pride Excavating does not sell your personal information. We may disclose information when reasonably necessary to provide requested services, operate our business, comply with applicable legal requirements, protect our rights, or work with service providers that perform services on our behalf.

Service providers that receive personal information in connection with services performed on our behalf are expected to use that information only as necessary to provide those services.

SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect Pride Excavating, our customers, or others.

Website Forms

When you submit information through a contact, estimate, or other form on this website, the information you provide may be stored and used to respond to your request and communicate with you regarding services offered by Pride Excavating.

If a form includes an SMS consent checkbox, selecting that checkbox indicates your affirmative consent to receive the SMS communications described at the time of opt-in. The SMS consent option is voluntary and should not be selected if you do not wish to receive text messages.

You may submit an inquiry or request services without consenting to receive SMS messages.

Please avoid submitting sensitive personal or financial information through website forms unless specifically requested through an appropriate secure method.

Cookies and Website Analytics

Our website may use cookies, analytics services, and similar technologies to better understand website usage, improve website performance, and evaluate how visitors interact with our pages.

These technologies may collect information such as browser type, device type, referring pages, pages visited, approximate location, and other technical usage information.

Data Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may contact Pride Excavating to request that we update or correct personal information you previously provided.

If you do not wish to receive SMS messages, do not select the SMS consent checkbox when submitting a form that offers SMS communication.

If you have already opted in to SMS communications, you may opt out at any time by replying STOP to a text message from Pride Excavating. For assistance with SMS messaging, reply HELP.

Changes to This Privacy Policy

Pride Excavating may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or applicable requirements. Updated versions will be posted on this page with a revised update date.

Contact Pride Excavating

Questions regarding this Privacy Policy, SMS communications, or the handling of your personal information may be directed to Pride Excavating through the contact information provided on this website.

Contact Pride Excavating